A British Library employee won over £7,500 in compensation at an employment tribunal after her employer failed to make reasonable adjustments to her noisy workplace. The case has struck a chord — because many workers across the UK are still unaware of the legal rights they have when it comes to being supported at work.
Lidia Kogut, who worked at the library’s King’s Cross site, told the tribunal that the noise levels in her environment were affecting her ability to carry out her job. Despite raising the issue, the library did not offer her a quieter workstation or an alternative role. The court found this to be a failure to make reasonable adjustments — something employers are legally obligated to do under the Equality Act 2010.
Kogut was awarded £7,556 in total, including £6,204 for “injury to feelings” and £1,350 in compensation for lost income.
What Are “Reasonable Adjustments”?
Under the Equality Act, any worker who has a disability, long-term health condition, or mental health issue that affects their ability to carry out day-to-day activities has the right to ask their employer for reasonable changes that would help them do their job.
These adjustments could include:
- A quieter or more private workspace
- Modified hours or duties
- Adapted equipment
- Remote working
- Time off for treatment or recovery
Employers must consider the request seriously — and if it’s reasonable, they’re legally required to implement it. Ignoring or refusing without justification can lead directly to tribunal claims and compensation.
Why This Matters to All Workers
This case highlights how seemingly “small” issues like workplace noise can have a major impact on someone’s wellbeing and ability to work — especially for those with underlying conditions such as sensory sensitivity, anxiety, or neurodivergence.
It also serves as a reminder to employers: failing to listen and act doesn’t just create a bad working environment — it’s also a legal liability.
As Jacob Meagher of the consultancy Reasonable Adjustment put it:
“An employer should normalise adjustments. This isn’t just a health and safety tick-box — it’s about enabling people to thrive.”
If you’re unsure whether your employer is doing what they should — or you’ve asked for adjustments and been ignored — UWA can help.
📩 Book a free 1-to-1 with our team: http://unitedworkersalliance.co.uk/member-resources/
Original Article: https://www.hrmagazine.co.uk/content/news/library-employee-wins-7-500-for-reasonable-adjustments-fail/